FLEX/I

Internal Processes

Turn paper, email, and chat handoffs into digital workflows. Every request gets a clear owner, approval path, and deadline — leave, expenses, documents, and support — with SLA tracking and ERP / HR links.

Form Builder

Build leave, expense, request, and control forms without code — required fields, approvals, and attachments included. Publish once; collect the same structured intake on web or mobile instead of paper, email, or chat.

Form builder

Sample form

Expense request

No-code fields, required checks, and an approval path — in one form.

Published

Automatic Assignment

Route each request to the right user or team by type, department, or rules. Ownership is clear from intake — no shared-inbox hunting.

Auto routing

SLA & Deadline Tracking

Set response targets per process and measure open-to-close time by team or approver. Spot bottlenecks with data.

SLA metrics

Design Flows to Fit

Define statuses and transitions — Waiting → Started → Paused → Completed — for expenses, documents, leave, and support on one platform.

Process board

Waiting

Started

Paused

Completed

Notifications & Reminders

In-app and email alerts for new tasks, overdue approvals, and outcomes — timed to SLA so risk is visible early.

Internal alerts

Role-Based Access

Different views for employees, managers, HR, finance, and leadership. Sensitive fields stay limited; requesters still see their own status.

Role views

Files & Evidence

Attach invoices, photos, and signed forms to each request. Keep an audit trail of what was submitted, approved, and closed.

Files & evidence

Mobile Requests

Open leave, support, or expense requests from phone or tablet — with photo or QR when work starts on the floor.

Mobile requests

Integrations

Sync approvals with ERP, HR, and email so finance and people systems update without re-keying.

ERP / HR sync

Want to see this module live?

Book a demo and we will map these capabilities to your shop floor.